Capacity Planning

Plan team capacity and workload distribution

Overview

Capacity planning helps you understand your team's availability and ensures work is distributed effectively without overbooking anyone.

Understanding Capacity

Each team member has a defined daily and weekly capacity:

MetricDefaultDescription
Daily capacity8 hoursMaximum hours available per day
Weekly capacity40 hoursTotal hours available per week

Custom Capacity

Admins can set custom capacity for each team member in their profile settings. This is useful for part-time employees or those with different working arrangements.

Capacity View

The Forecast calendar shows capacity status for each day:

  • Available - Empty or partially filled day cells
  • Fully allocated - Day matches the capacity exactly
  • Over-allocated - Red indicator when hours exceed capacity

Capacity Summary

The forecast provides a summary showing:

MetricDescription
Total capacitySum of all team members' available hours
AllocatedHours already assigned to projects
AvailableRemaining unallocated hours
Utilization %Percentage of capacity that's allocated

Individual Capacity View

For each team member, you can see:

  • Their daily capacity setting
  • Hours allocated each day
  • Available hours remaining
  • Visual indicator of allocation status

Identifying Capacity Issues

Over-Allocation

When someone is allocated more than their capacity:

  • The day shows a red/warning indicator
  • Hover to see the total allocated vs. capacity
  • Consider redistributing work to other team members

Address Over-allocation

Over-allocated team members may struggle to complete all assigned work. Review and adjust allocations to keep workload manageable.

Under-Utilization

When team members have significant available capacity:

  • Days appear lighter or show available hours
  • Consider assigning them to projects that need resources
  • Or use the time for professional development

Capacity Planning Tips

Leave Buffer Time

Don't allocate 100% of capacity. Leave buffer for:

  • Team meetings and standups
  • Unexpected urgent requests
  • Administrative tasks
  • Communication and collaboration time

A common practice is to allocate only 75-80% of total capacity.

Balance Workload

  • Review the team view regularly to spot imbalances
  • Redistribute work from over-allocated to under-allocated members
  • Consider skills and project requirements when balancing

Plan Ahead

  • Look at upcoming weeks and months
  • Identify potential capacity gaps before they become problems
  • Adjust project timelines if resources are limited

Capacity Reports

Generate reports to analyze capacity:

  • Team capacity report - Shows allocation vs. capacity for all members
  • Utilization report - Historical utilization percentages
  • Project resource report - Resources allocated per project

Best Practices

  • Review weekly - Check capacity at the start of each week
  • Address red flags - Don't ignore over-allocation warnings
  • Communicate - Discuss capacity with your team regularly
  • Adjust as needed - Plans change; update allocations accordingly
  • Track actuals - Compare planned allocation to actual time tracked
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