Jira Integration
Sync time entries with Jira issues
Overview
The Jira integration connects SimplyManage with Atlassian Jira, allowing you to track time directly from Jira issues and sync worklogs between both platforms.
Features
- Track time on Jira issues - Start timer from any Jira issue
- Sync worklogs - Time entries appear in Jira automatically
- Import projects - Create projects from Jira projects
- Issue details - View Jira info in SimplyManage
- Browser extension - One-click tracking from Jira pages
Requirements
Before connecting Jira, you'll need:
- A Jira Cloud account (Server/Data Center coming soon)
- Your Jira email address
- A Jira API token
- Your Jira domain (e.g., yourcompany.atlassian.net)
Generating a Jira API Token
- Go to Atlassian Account Settings
- Click Create API token
- Enter a label (e.g., "SimplyManage")
- Click Create
- Copy the token (you won't see it again)
Keep Your Token Safe
Store your API token securely. Anyone with this token can access your Jira account. Never share it publicly.
Connecting Jira
- Go to Settings → Integrations
- Click Connect Jira
- Enter your Jira email
- Paste your API token
- Enter your Jira domain
- Click Save Connection
SimplyManage will verify the connection and show your Jira projects.
Tracking Time on Jira Issues
From SimplyManage
- Start the timer as usual
- In the Ticket ID field, enter the Jira issue key (e.g., PROJ-123)
- The issue details will be fetched automatically
- Stop the timer when done
From Browser Extension
- Navigate to a Jira issue page
- Click the SimplyManage extension icon
- The issue is pre-filled automatically
- Click Start Timer
Tip
The browser extension automatically detects Jira issue pages and shows a "Track Time" button directly on the page.
Worklog Synchronization
Time entries with Jira issues can be synced as Jira worklogs:
- Automatic sync - Worklogs created when timer stops
- Manual sync - Sync existing entries on demand
- Two-way sync - Changes in Jira update SimplyManage
Sync Settings
Configure sync behavior in integration settings:
- Auto-sync - Enable/disable automatic syncing
- Sync description - Include time entry description
- Sync on approval - Only sync approved timesheet entries
Importing Jira Projects
Create SimplyManage projects from Jira:
- Go to Projects → Import
- Select Import from Jira
- Choose Jira projects to import
- Map to clients and configure settings
- Click Import
Troubleshooting
Connection Failed
- Verify your email matches your Jira account
- Check that the API token is correct
- Ensure the domain is correct (no https://)
Issue Not Found
- Verify the issue key is correct (PROJECT-NUMBER)
- Check that you have permission to view the issue in Jira
- Ensure the issue hasn't been deleted
Sync Not Working
- Check that auto-sync is enabled
- Verify your Jira permissions include "Log Work"
- Check if the project has time tracking disabled
Disconnecting Jira
To remove the Jira connection:
- Go to Settings → Integrations
- Find Jira in the connected integrations
- Click Disconnect
- Confirm the action
Info
Disconnecting does not delete your time entries. Historical data with Jira references is preserved.